Statement of Privacy Policy
At Dynamic VA Group, we are committed to protecting and respecting your privacy. This Data Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, company name, and website.
- Technical Data: IP address, browser type, operating system, and information about your visit, including pages viewed and interactions with our website.
- Service-Related Information: Details of services you have requested, inquiries made, and any feedback provided.
- Financial Information: Payment details, billing information, and related data necessary for processing transactions.
2. How We Use Your Information
Dynamic VA Group uses the information collected for the following purposes:
- To provide and manage our virtual assistant services.
- To communicate with you regarding your inquiries, requests, or service updates.
- To process payments and manage your account.
- To improve our website and services through analytics and user feedback.
- To comply with legal obligations and protect the rights and safety of our business, clients, and others.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party companies that assist us in operating our website and delivering our services, subject to strict confidentiality agreements.
- Legal Obligations: Government authorities or law enforcement officials if required to do so by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. Once your information is no longer needed, we will securely delete or anonymise it.
6. Your Data Protection Rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173) in the Philippines, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of any inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data under certain conditions.
- Right to Object: Object to the processing of your data for direct marketing purposes.
- Right to Data Portability: Request transfer of your data to another service provider.
To exercise any of these rights, please contact us
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and serve targeted advertisements. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Data Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Data Privacy Policy or our data practices, please contact us at:
Dynamic VA Group
Email: support@dynamicvagroup.com