FAQs
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1. What is Dynamic VA Group?
Dynamic VA Group is based in Melbourne VIC and our VAs operate in the Philippines offering virtual assistance services to entrepreneurs, business owners, professionals, and individuals seeking to have the convenience of resourceful, reliable, and trustworthy virtual assistants for them to work less while doing more for the business.
2. What services do your VAs offer?
Our virtual assistants provide an extensive array of services, including administrative support, social media management, customer service, data entry, research, and more. Whatever your business requires, we can match you with a virtual assistant who will deliver the support you need.
3. How do I know if a VA is the right fit for my business?
We collaborate closely with our clients to understand their unique business needs and requirements, then meticulously match them with a virtual assistant who possesses the relevant skills and experience.
4. How do you select your VAs?
We follow a thorough selection process that involves screening, interviews, and skills assessments. We handpick virtual assistants who demonstrate proven experience, exceptional communication skills, and strong commitment to their work but the most important is matching what you need.
5. How do we communicate with my VA on a daily basis?
We will be connecting you with your VA via email and you can use instant messaging applications for ease of communication like Whatsapp, Viber, Skype or Slack to communicate with the VA in the future.
6. Can I add additional storage?
Yes, you can purchase additional storage or features as needed through your account settings.
7. Do I still need to train my VA myself?
Definitely not, because our VAs are already trained, however upon hiring an individual, you need to provide the introduction of how your business works, what tasks are to be accomplished, the culture of your business, and also turn over the tools or applications that will be used by the VA.
8. How do I get started with Dynamic VA Group?
Getting started with Dynamic VA Group is easy. Simply contact us through our website or by phone, and our friendly team member will contact you shortly to discuss your business needs and requirements and match you with a virtual assistant who can provide the support you need.
9. Why choose Dynamic VA Group?
Hiring a full-time employee can be costly, especially when considering benefits, training, and office space. With Dynamic VA Group, you get access to trained and skilled VAs without the overhead costs. Our virtual assistants provide the same level of professionalism and efficiency as in-house staff, but at a fraction of the cost. You pay only for the hours worked, giving you flexibility and control over your budget and investing the money into other areas.